We usually reply within 24 hours on business days. More detailed order-related questions may take a little longer depending on complexity.

If your order has not yet entered processing, updates may still be possible. Contact support as quickly as possible and include your order number.

Your order number is included in your confirmation email. Checking that email first helps our support team assist you faster.

Shipping time depends on your location and the shipping method chosen at checkout. Estimated delivery information is generally shown before final payment.

Yes. International shipping is available to many destinations. Availability and shipping costs are confirmed during checkout.

Yes. Once your order has shipped, you will receive tracking details by email so you can follow the shipment status.

Eligible items can usually be returned within the stated return period if they are unworn, unwashed, and still in original condition with tags attached.

Once the return is received and approved, refunds are typically processed back to the original payment method within several business days.

Depending on stock availability, size exchanges may be possible. If not, a return and reorder may be the fastest option.

Compare your measurements with the size chart on the product page. Pay close attention to bust, waist, and hip measurements for the best fit.

Linen can experience slight natural shrinkage depending on care, which is why following garment care instructions is important. Air drying is often the gentlest option.

If you prefer a more relaxed fit, sizing up is often the safer choice. If you want a neater fit, compare your measurements closely with the listed garment size.

Yes. Linen is one of the most breathable fabrics for warm weather, which is why linen dresses remain a popular choice for summer wardrobes and travel outfits.

Linen garments are generally best washed in cold or lukewarm water and dried gently. Specific care guidance may vary by product, so always check the care instructions.

Yes. Our support team can guide you based on style, fit, size, fabric feel, and wardrobe use, especially for dresses, sets, tops, and summer essentials.

Yes. We are happy to answer product, sizing, and shipping questions before you place an order so you can shop with more confidence.

Yes. Please select the relevant topic in the contact form and include details about your collaboration request.

Visit our Style Guide, Journal, and Help Center pages for more detailed information on linen outfits, care, wardrobe ideas, and shopping support.